Terms & Conditions
Last Updated: January 2026
Welcome to dipwingo.com (“we”, “our”, “us”). These Terms & Conditions (“Terms”) apply to all visitors, users, and customers (“you”) who use our website and services.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please stop using our website.
1. Website Purpose
dipwingo.com provides Japanese language learning materials, including online video courses, quizzes, and educational resources. Users may create an account to access content, leave comments, and purchase courses.
2. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the security of your login credentials.
You may request account deletion at any time.
We reserve the right to suspend or delete accounts that violate these Terms.
3. User Content (Comments)
Users may post comments on videos and content.
We reserve the right to remove any content that is harmful, offensive, illegal, or otherwise inappropriate.
4. Payments
Paid content may be purchased through:
- Credit / Debit Card
- PayPal
- Bank Transfer
Prices are shown in the applicable currency at the time of purchase.
Currently many learning features may be free through coupons but paid features may resume later.
5. Refund Policy
Refund requests must be made within 5 days of purchase.
Refunds apply to courses and all paid purchases.
To request a refund, contact us through our Support page or email. Refunds will be processed in the original payment method if possible.
6. Access to Educational Content
Course access is for personal learning only. You may not resell, redistribute, or publicly share course content without permission.
7. Intellectual Property
All videos, text, quizzes, images, trademarks, and content on dipwingo.com are our property unless stated otherwise.
You may not copy, modify, or distribute our content without written permission.
8. Age Requirements
There is currently no age restriction for using the site; however, minors should use the site with guardian guidance under applicable laws.
9. Disclaimer
We aim to provide accurate learning content, but we do not guarantee guaranteed exam results or achievements.
The website may experience downtime or errors. We are not liable for any loss caused by system issues or interruptions.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the website.
11. Governing Law
These Terms are governed by and interpreted under the laws of Japan.
Any disputes shall be handled under Japanese jurisdiction.
12. Changes to Terms
We may update these Terms at any time. Updated Terms will be posted with a new “Last Updated” date.
13. Contact Information
For any questions about these Terms, refunds, or account matters, please contact us through our Support section or email.